Terms and Conditions

Welcome to Viking Mode Pty Ltd Wholesale eCommerce platform. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms: By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Registration: To access Viking Mode’s wholesale offerings, you are required to register and create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Viking Mode reserves the right to refuse wholesale account approval at its discretion.

3. Product Information: While we make every effort to offer accurate and current product information on our website, we cannot guarantee the accuracy, completeness, or reliability of all products descriptions or images. Some products in the Viking Mode range are crafted from a combination of animal and biomaterials. Due to the nature of these materials, each item may exhibit slight variations, markings, sizing, and colour differences compared to the ones depicted in the images. Please note that these variations are inherent and contribute to the distinct uniqueness of each product.

4. Pricing and Payment: Prices listed on our website are subject to change without notice. A minimum spend is required to be met to be able to complete your purchase which is also subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept various payment methods, and all transactions are processed securely.

5. Order Processing: Once an order is placed, it will be processed and shipped according to our shipping policies. We reserve the right to refuse or cancel any order at our discretion or make amendments to your order due to availability of stock.

6. Back Orders: If Viking Mode does not have the required quantity of stock available for purchase, please contact us at hello@vikingmode.com.au where we can provide estimated restock lead times and notify you when the item becomes available again. Due to the complexities of international shipping, importing, and exporting, all timelines provided for restocking and availability are estimates only. Please note that we do not accept back orders for items.

7. Shipping and Delivery: We aim to deliver orders promptly and efficiently. However, delivery times may vary depending on your location and other factors beyond our control. We use Australia Post as our primary shipping partner for both domestic and international shipping. We do not offer free shipping on wholesale orders.

8. Returns and Refunds: We accept returns of unused and unopened products within 14 days after receiving the stock. Refunds are issued for damaged goods or incorrect orders on a case-by-case basis. We do not accept returns for change of mind. All items must be received unopened and unused and will be inspected on return before a refund is issued.

9. Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of Viking Mode Pty Ltd and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent. Marketing materials will be provided upon request.

10. Privacy: Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy here.

11. Governing Law: These Terms and Conditions are governed by the laws of
Australia/Victoria and any disputes shall be resolved in the courts of Melbourne,
Australia. By using our website, you agree to abide by these Terms and Conditions.

If you have any questions or concerns, please contact us at hello@vikingmode.com.au or Unit 2/ 38 Down street, Collingwood, 3066, VIC, Australia. Thank you for choosing Viking Mode Pty Ltd.